General Data Protection Regulation (GDPR) Policy
Last updated: August 23, 2025
1. Introduction
Meridionara ("we," "our," or "us") is committed to protecting and respecting your privacy. This GDPR Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This policy applies to all users of our services, website, and platforms. By using our services, you acknowledge that you have read and understood this policy.
2. Data Controller
Meridionara acts as the data controller for personal data collected through our services. You can contact us regarding data protection matters at:
Email: help@meridionara.sbs
Signal: +447958721469
3. Legal Basis for Processing
We process personal data under the following legal bases:
Consent: Where you have given explicit consent for us to process your personal data for specific purposes.
Contract Performance: Where processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
Legal Obligation: Where processing is required to comply with applicable laws and regulations.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.
4. Personal Data We Collect
We may collect and process the following categories of personal data:
4.1 Information You Provide
Account Information: Name, email address, username, password, and profile information.
Communication Data: Information contained in correspondence with us via email, contact forms, or messaging services.
Payment Information: Billing address and payment method details (processed securely through third-party payment processors).
User Content: Any content, comments, articles, or materials you submit or publish through our services.
4.2 Information Collected Automatically
Technical Data: IP address, browser type, operating system, device information, and unique identifiers.
Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data with our services.
Location Data: General geographic location derived from IP address.
Cookies and Tracking: Data collected through cookies and similar technologies as described in our Cookie Policy.
5. How We Use Your Personal Data
We use your personal data for the following purposes:
Service Provision: To provide, maintain, and improve our services and deliver content you request.
Account Management: To create and manage your account, authenticate users, and provide customer support.
Communication: To send service updates, newsletters, marketing materials, and respond to inquiries (where you have consented).
Personalization: To customize your experience and deliver relevant content based on your preferences and usage patterns.
Analytics: To analyze usage patterns, measure service effectiveness, and conduct research to improve our offerings.
Security: To detect, prevent, and address fraud, security issues, and technical problems.
Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and interests.
6. Data Sharing and Disclosure
We may share your personal data in the following circumstances:
6.1 Service Providers
We share data with third-party vendors who perform services on our behalf, including hosting, analytics, payment processing, email delivery, and customer support. These providers are contractually obligated to protect your data and use it only for specified purposes.
6.2 Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your personal data may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.
6.3 Legal Requirements
We may disclose personal data when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, property, or safety, or that of our users or the public.
6.4 With Your Consent
We may share data with third parties when you have given explicit consent for such sharing.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer data internationally, we implement appropriate safeguards, including:
Standard contractual clauses approved by relevant authorities.
Ensuring the recipient is certified under recognized frameworks providing adequate protection.
Obtaining your explicit consent for the transfer where required.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
8.1 Right to Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
8.2 Right to Rectification
You can request that we correct inaccurate or incomplete personal data.
8.3 Right to Erasure
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes collected or if you withdraw consent.
8.4 Right to Restriction of Processing
You can request that we limit processing of your personal data in specific situations, such as when you contest the accuracy of the data.
8.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
8.6 Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes at any time.
8.7 Right to Withdraw Consent
Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
8.8 Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produces legal effects or similarly significant effects concerning you.
9. Exercising Your Rights
To exercise any of your rights, please contact us at help@meridionara.sbs or via Signal at +447958721469. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.
We may require verification of your identity before processing requests. In certain cases, we may be unable to fulfill your request due to legal obligations or legitimate grounds.
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary based on:
The nature of the data and purpose of processing.
Legal or regulatory obligations requiring retention.
Our legitimate business interests, such as fraud prevention and security.
When data is no longer required, we securely delete or anonymize it in accordance with our data retention schedule.
11. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest.
Regular security assessments and updates.
Access controls limiting data access to authorized personnel.
Employee training on data protection practices.
While we strive to protect your personal data, no transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
12. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
13. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.
14. Third-Party Links
Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
15. Changes to This Policy
We may update this GDPR Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
16. Supervisory Authority
If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with your local supervisory authority responsible for data protection.
17. Contact Information
For questions, concerns, or requests related to this GDPR Policy or our data processing practices, please contact us:
Email: help@meridionara.sbs
Signal: +447958721469
We are committed to working with you to resolve any privacy concerns in a timely and transparent manner.